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Skinluent Complaint & Shipping FAQs

You can write to us at contact@skinluent.com with your order details. Our support team is based in the India to assist you.

 

Our customer experience team will acknowledge your complaint within 24 hours and aim to resolve it within 3-5 business days.

 

All products are shipped directly from India to across the World.

We offer the following domestic shipping options:
Standard Shipping: $7.99 (5-8 business days)
Free Shipping: Automatically applied to all orders above $35.

Since all orders are shipped from the India to all destinations, Customs duties and import taxes are applicable wherever required under the destination country's regulations and are the responsibility of the customer.

If you feel your concern isn’t resolved, please escalate by emailing contact@skinluent.com. Please include your order number for priority handling.